Important Information Before Using the GöçBil System

Before completing the verification process through the GöçBil application, you must first complete the identity verification process requested by your mobile network operator (such as Turkcell, Türk Telekom, or Vodafone).

This initial verification is usually completed in one of the following ways:

  • By visiting your mobile operator's store or authorized service point in person, or
  • Through the verification link sent to you via SMS by your mobile operator.

Only after your mobile operator has successfully completed your identity verification should you proceed with the verification steps in the GöçBil application.

If you have not yet completed the identity verification requested by your mobile operator, the GöçBil verification process may not work correctly or may not be available.

Guide to Verifying Your Turkcell SIM Card Through GöçBil

The Presidency of Migration Management (Göç İdaresi Başkanlığı) requires some foreign nationals to verify their identity through the GöçBil system in order to continue using their mobile phone service. If you are using a Turkcell SIM card, you can complete the verification by following the steps below.

Steps to Verify Your Turkcell SIM Card

1. Open the GöçBil application on your mobile phone.

2. Log in using your e-Devlet account or your identity credentials.

3. On the main screen, select Operator Transactions (Operatör İşlemleri).

4. Under Business / Provider Type (İşletme / Sağlayıcı Tipi), select Communication (Haberleşme).

5. Under Business / Provider (İşletme / Sağlayıcı), choose Turkcell İletişim Hizmetleri A.Ş.

6. Click Continue (Devam Et).

7. Follow the on-screen instructions to complete the Face Verification process.

8. Once the process is completed successfully, your application status will change to Approved (Onaylandı).

Important Notes

  • Make sure you are using the latest version of the GöçBil application before starting the process.

  • Perform the face verification in a well-lit environment with a stable internet connection.

  • If Operator Transactions or Turkcell does not appear in the application, update the app to the latest version and try again.

  • If the issue persists, contact Turkcell Customer Services or the Presidency of Migration Management (Göç İdaresi Başkanlığı), or visit the nearest service center for assistance.

This guide has been prepared based on the official GöçBil verification process and user experiences. Depending on the application version and your individual immigration or residence status, some screens or steps may differ.